Web Surfers Don’t Read Very Much

useit.com You know this already. Most people don’t read website text very closely. According to usability guru Jakob Nielsen, they just scan the text.

Well, Nielsen’s team just provided further proof of this with an eyetracking study. They’ve also shown that web surfers only read about 20% of the text.

I’d say more, but you probably won’t read it.

Optimizing Google for Google

Google Now for some Friday fun. You’ve heard of Search Engine Optimization (SEO), yea? That’s when you do things to your website to make it rank higher in a search engine’s search results. A whole industry has sprouted around knowing how to do these techniques well and consulting on such techniques.

Coincidentally, I’ve learned quite a bit of SEO myself too, after having worked at Yahoo! (YHOO), so if you need an SEO consultant, let me know!

All shameless plugging aside, optimizing for Google (GOOG) has become such a science that it just begs for a parody.

A parody, you say? Why, Here’s one!

This is the brainchild of the hilarious Gene McKenna of Kango.com. He built this about two weeks ago and it’s been tossed around the Web quite a bit since then (so if this is old news to you, my apologies). Props to Gene though, for much hilarity!

Ideas from Ironic Sans

Ironic Sans Now for some Friday fun. David Friedman of Ironic Sans has had some great product ideas, and some not-necessarily-great, but oh-so-funny ones too.

Of the latter kind, here are my top picks:

Is this guy a genius or what?

World Trade Center 2.0

The New World Trade Center designs I still remember where I was six years ago today. Eating dim sum when my Dad called from New York to tell me what just happened.

After the World Trade Center fell, then-Mayor Rudy Giuliani promised, “We will rebuild: We’re going to come out of this stronger than before, politically stronger, economically stronger. The skyline will be made whole again.” Then President George W. Bush declared, “As a symbol of America’s resolve, my administration will work with Congress, and these two leaders[, Giuliani and then-Governor George Pataki], to show the world that we will rebuild New York City.”

Even WTC leaseholder Larry Silverstein spoke up and added, “It would be the tragedy of tragedies not to rebuild this part of New York. It would give the terrorists the victory they seek.”

Now six years later, what’s been done?

First, the Lower Manhattan Development Corporation was established by Pataki and Giuliani to distribute about $10 billion in federal funds aimed at rebuilding downtown Manhattan. Only this met with a lot of resistance and controversy.

Since the LMDC doesn’t actually own the World Trade Center site, differences of opinion with its owners—the Port Authority of NY & NJ and Silverstein Properties—led to delays. The LMDC was also criticized for not allowing the victims’ family members to participate in the voting of memorial proposals. After months and months of design proposals from all kinds of prominent architects (including the Donald-Trump-backed Twin Towers II), no single design pleased everyone.

Finally, the LMDC sponsored the World Trade Center Site Memorial Competition and Michael Arad’s and Peter Walker’s “Reflecting Absence” design won. Having completed its mission, the LMDC then dissolved.

The new architectural plans call for:

  • Five new skyscrapers (1 WTC, Freedom Tower; Towers 2, 3, 4, and 5)
  • National September 11 Memorial & Museum at the World Trade Center
  • World Trade Center Transportation Hub
  • Retail Complex
  • Performing Arts Center

The latest news now is a finalized design being developed by Silverstein Properties and the PANYNJ. Construction is slated to begin next year.

That’ll be seven years later.

Which, in all honesty, is still pretty quick. Lots of people are complaining about how long it’s taken—and yes, it HAS taken a long time—but with a subject as controversial and passionate as the reconstruction of the World Trade Center, coupled with good old fashioned politics and trying to please the masses, of course it’s going to take a long time.

Anyone who’s ever built web software knows how big projects with a lot of stakeholders can last forever. Every chef knows that when there are too many cooks in the kitchen, consensus is rare. In the WTC’s case, the stakeholders and cooks are governors, mayors, real estate developers, architects, the public, and other prominent people with big egos.

No wonder it’s taken seven years to begin. Now I wonder how long the construction is going to take.

Eating Your Own Dog Food… Or Not

dshen.com It’s generally believed that using your own products is a good thing. You’re eating your own dog food, so to speak.

Dave Shen, a former Yahoo! (YHOO) employee, suggests otherwise. He writes:

I would put forth that the blindness that happens with being comfortable and focusing on yourself and your own company is precisely the way you get blindsided by some fast moving kids out of college developing something that is so cool and compelling and you see them gaining traction only after you’ve fallen behind.

What’s the best way to combat this?

USE THE BEST PRODUCT OUT THERE FOR WHATEVER IT IS YOU DO. (Emphasis his)

That’s pretty sound advice. Using the best product for your needs, even if it’s not your own, is a great way to understand why it, and not yours, is the best product out there. And if you feel bad about not eating your own dog food, you can think of it as “competitive research.”

Creative Review Says: Your Mother is a Whore

Cover of Creative Review This just in from the Creative Review: Your Mother is a Whore. But that’s only if you’re a subscriber to that UK magazine. The subscribers received this February 2007 issue in a brown envelope with those words crudely written on it.

What’s up with that? Why so mean? Adrian Shaughnessy from the Design Observer tells us that this issue featured guest editors from the UK advertising agency Mother. And they are here to make a statement:

Does the presence of money diminish our creativity? The Sistine Chapel was a commissioned work. Was Michelangelo less of an artist for taking the Vatican’s money? Some would argue painting the Pope into a fresco is more noble then putting a Ford in your Bond movie. Some wouldn’t. We’re not here to decide. After all, ‘We sold our soul and it feels great.’

Once upon a time, I contemplated a career in graphic design and illustration. I was one of those kids who’d doodle in class all day long. Fate took me on a different path, but I still like to keep in touch with the design community.

The question of whether or not money stifles creativity is as old as, well, it’s pretty old. So I’d like to posit a theory:

Money can increase creativity.

How? Money puts boundaries on art. Creating art within boundaries can lead to innovation & creativity. Therefore, money can increase creativity.

An article from The Madison Avenue Journal, entitled “A New Lens To View Limits Through: Constraints & Creativity by Christina Kerley, quotes Marissa Ann Mayer of Google (GOOG) on this topic.

Marissa believes that constraints empower creativity, and remarks, “creativity thrives best when constrained”. Rather than constraints and creativity living at odds, she posits a complementary, almost symbiotic, relationship between the two polarities, writing, “innovation is born from the interaction between constraint and vision”.

“Constraints can actually speed development. For instance, we [at Google] often can get a sense of just how good a new concept is if we only prototype for a single day or week.”

Kerley (or simply CK, as she’s more commonly known) adds an example from her own experience.

Here’s a creative constraint that I constantly grapple with: length. I have to keep my columns to a certain word count to be sensitive to readers’ busy schedules. Get too wordy, go off on too many tangents, and I lose my audience.

37signals, the web design & development agency known for innovation, also uses constraints to foster creativity. “Constraints are a unique advantage that small teams have over the big guys,” they write. There’s only six people in 37signals, and they’ve been able to build five products, write one book, and create an open-source framework. They even claim that the lack of constraints is what killed the quality of the most recent Star Wars films. From a comment on Slashdot:

No the problem is money. Lucas has way too much of it. Especially for the first film [New Hope] there was a severe budget crunch. They were limited in both money and time. I think this forces a film team to make decisions that in the long run are good for the film. If you have no boundaries, you are more likely to throw in little bits that really have no business being in the movie. If you are limited, you are forced to trim the fat and leave the good bits. With the prequels, Lucas had no limits. He effectively had infinite money and time in which to make these films. As a result he wasn’t forced to REALLY think about which parts worked to help the film and which didn’t.

Constraints seems very counter-intuitive to creativity. Shouldn’t giving yourself total blue-sky freedom make you more creative? How else would you come up with that next great big idea, if you’re forced to hold yourself back?

To that, I ask: have you ever been in a productive brainstorming session? If so, think back to their use of constraints. They could be as innocent as, “brainstorm solutions to solve this specific problem” or “using the resources we currently have, what can we do next?”

One popular brainstorming method, known as lateral thinking, has participants refocusing their minds to different frames of reference. For instance, if I ask you: “It took two hours for two men to dig a hole five feet deep. How deep would it have been if ten men had dug the hole for two hours?”

You might answer logically and say, “twenty-five feet deep.” But in lateral thinking, you could also answer:

  • There are more men but are there more shovels?
  • Would we rather have 5 holes each 5 feet deep?
  • The two men may be an engineering crew with digging machinery.
  • What if one man in each group is a manager who will not actually dig?
  • Etc.

Lateral thinking isn’t the removal of constraints. It merely shifts the constraints over. Psychologist Edward de Bono created the Six Hats method as an application of lateral thinking. In it, participants approach the problem by putting on six different “hats” (effectively, constraints).

  • Red hat – think emotionally
  • White hat – think logically & realistically
  • Green hat – think about creative solutions
  • Yellow hat – categorize and combine solutions
  • Black hat – think skeptically of those solutions

All of these organizations and individuals – Google, 37signals, and Edward de Bono – have all realized the need for constraints in being creative and innovative. Money for art is just another constraint, isn’t it? So it shouldn’t stifle creativity; if anything, it should strengthen it.

Don’t Believe Everything You See

I used to be a pre-press operator. I digitally touched-up photographs and artwork for a national magazine. This included preflighting, color correcting, retouching, positioning, and raster image processing.

Back then, doing all of this work required a Scitex machine, which costed about a quarter of a million dollars. Today, all of that can be done on a MacBook Pro.

But that’s not the scary part. The scary part was what I manipulated.

I airbrushed the wrinkles off of Oprah Winfrey’s face. And Hilliary Clinton’s face. I straightened out their hair, deepened their lipstick, and even shaved off a few pounds. All digitally.

Not scared? Okay, I understand. You never trusted magazine photos anyways, right? How about on TV?

Via: MediaBlog

Times Square on a Web Page

Photo of Times SquareHere’s a dangerous thought. Every wonder what it would look like to see every ad in New York City’s Times Square on a web page?

Apparently, David Friedman of Ironic Sans has had that dangerous thought. The result is a wonderfully loose montage of colorful & varied promos. Sort of like a 2001 web page, where the business owners were whoring their site out to hundreds of advertisers.

Or, as one commenter put it: “wow, it looks just like f*cking myspace”