Fri 28 Dec 2007
My friends and I love board games. My friends and I love cafes. So I thought, why not combine them both into a board game cafe!
The Business Model of Current Cafes
The current cafe business model is basically to sell you coffee and snacks (and occasionally, other things too). The more in-and-out customer traffic they get, the more sales they make. Although many cafes go out of their way to create a cozy, homey environment to attract lounging customers, this can actually hurt their bottom line.
For instance, cafes with free wifi will undoubtedly attract cafe wifi moochers. That's good and all, if the moochers make occasional purchases. But as one Seattle coffee shop discovered, removing free wifi decreased lounging customers (more specifically: cafe wifi moochers) and increased sales.
So how about this as an alternate cafe business model: make money from customers who lounge around in your cafe. How? By offering board games!
Game Night at Yahoo!
Here's another way to look at it. Randy Farmer, a Community Strategic Analyst for Yahoo! (YHOO) started a casual Game Night at Yahoo! last year. It's free to anyone in the California Silicon Valley area. New members can join through their mailing list, South Bay Boardgamers, then play a large variety of board games at Yahoo!'s offices in Sunnyvale, CA.
Back when I was a Yahoo! employee, I'd occasionally see several dozen boardgamers happily socializing and playing in the Yahoo! cafeteria. The energy was enticing and exciting.
This is proof of an audience for board games. Now say they could also play on weekends in a nice, cozy, homey cafe, complete with coffee and snacks. Not only would it be a good wholesome family-friendly evening, but it would be a great way to meet new people too. There are lots of singles and new residents in the area, many of whom may be, or could grow to be, board game enthusiasts.
Monetizing the Board Game Cafe
Aside from coffee and snacks, this cafe could offer:
- Board game table rentals
- A group of customers could select or reserve a table and a board game from the cafe's library. The table would be rented at an hourly rate that varied depending on the day of the week. Perhaps it could follow a bowling lane rental model, or something similar. The group could specify that the table is "private" or "public," where public tables would allow walk-ins to join at a pro-rated rate. Tables would vary in size and be expandable, from small one-on-ones to large groups.
- Board game tournaments
- Once the cafe was somewhat established, weekly or monthly tournaments could be held. These would allow singles the opportunity to band together and compete for prizes, such as gift certificates, additional time, or cash. Teams and guilds could be formed too. Some tournaments could take on themes, such as a AD&D Halloween, WWII Week, or Star Wars Wars. Companies can also reserve the cafe for team outings or team-building games.
- Online Network
- An online supporting network would allow customers to view their accounts and subscribe to various rental schedules (such as a flat fee for unlimited usage per month). They could also form guilds with other members and track their winnings and losses from tournaments or private games. Members could purchase time or subscriptions for other members as gifts. New members could also be randomly selected on occasion for a game together, based on their game preferences and experience.
The Business Challenges
There are many business challenges to this idea. They aren't insurmountable, but are reason to approach this with some caution.
- Video Games
- There's a growing trend of video & electronic game usage. It's arguable that board games have social benefits over the faceless screen of a monitor, though the video game industry is booming. If this trend continues, board game demand may drop and kill the profitability of this business. And if a niche survives, would it be large enough to sustain such a cafe? Or could a retro revival take place to reintroduce board games to the public?
- Price Point and Margins
- The rental rate would be an important determinant of success. How much are people willing to pay for playing board games in public vs in their own homes? Game Night at Yahoo! shows some demand for playing in public, especially when it means expanding your circle of players. The price can't be so low that it doesn't cover the costs involved (board game sets, employees, rent, etc) and can't be so high that it drives away customers. Research would be needed to determine the right price point.
- Location
- As with any retail business, the location is crucial for success. Great locations mean high rent, however. Are the profits of this business enough to cover the costs?
Since this business idea would require relatively high capital costs (rent, furniture, materials, employees, training, web site development, point-of-sale infrastructure, etc), the break-even point may not come for a while, perhaps years?
Could this business become one of those successful trends that grows into franchises across the country? Or is it a labor of love, a hobby business for someone who doesn't need the money but has the time to do this? I don't know, but I dig the idea. And so, perhaps, would some of my friends!
December 29th, 2007 at 1:05 am
Mike,
Several have tried a version of this business plan over the last decade or more, and it has been quite a challenge.
See: http://www.matchplay.com/
I think the real issue with the board gamers I know is the the fact that you want to get to know the people you are playing with through repeated sessions together. That pretty much requires scheduled, regular meetings. Not really the same as anonymous pickup games at a coffee shop.
Perhaps the missing component is a social network, enabled through GPS-enabled mobile phones that tells you when a freind/arch-rival is available to play a face-to-face match in the next hour or so… ?
Randy
December 30th, 2007 at 2:30 pm
You know, I had a feeling you might have tried starting a business around gaming, especially given your background & experience.
Good point about wanting regularly scheduled games… I can totally see that… hmmm…
Ah, a mobile social network - that's a good use of that technology! It's also a potentially good way to get non-scheduled games going too, huh? Hmmm!
And if anything else, at least we have your Game Nights!
January 10th, 2008 at 10:22 pm
There are already a few of such cafes in Singapore and a lot of them in Korea.
Check their site:
http://sg.settlerscafe.com
http://www.themindcafe.com.sg
http://pitstopcafe.blogspot.com
January 11th, 2008 at 11:30 am
Oh wow, really! Thanks for that info, Creech! I'll have to visit Singapore one of these days and check out how these cafes are doing. Perhaps they can be a template for a similar business in the US.
Just from their websites, and the number of such cafes there are, they seem popular enough. I wonder why. Are there cultural differences that make it work in Singapore and would hurt it in the US, or could it be easily translated here? Hmmm.
January 29th, 2008 at 3:05 pm
Just found your site and this topic really intrigues me.
I've been attending events with a board game group in the Portland, Oregon area. They meet twice a week, once at a Board/Card game shop, and once at a local microbrewery. This group can sometimes see 30 people or more at either location. From this I assume that a game-oriented cafe could work.
And perhaps designating certain nights for certain games and/or casual tournaments would help with the networking? Then there is always email lists, or a website for the cafe that hosts a forum, or shows members planning on playing or currently at the cafe?
I'm also seriously working toward starting a Video Game-oriented cafe as the media is now becoming much more recognized as an alternative to other forms of entertainment. There are already a few places in Portland where you can go to play video games, but they cater largely to hardcore fans, and the ambience is dark and dingy. Seems like there is room for a much brighter, more social environment.
One problem that I've encountered with the video game cafe is sound. You don't really want to wear headphones, but you don't want to hear everyone elses games either. So I'm still working on this hurdle.
January 29th, 2008 at 8:58 pm
Sounds like a great idea, James! I once thought about a restaurant that had digital consoles with:
1) Video games for the kids - to make waiting for dinner easier
2) Digital menus for the hungry patrons - to make ordering food more efficient
This is being done already by a restaurant in LA, though I forget which one. (Anyone know?)
For the sound hurdle… hmm… I thought I once heard that Disneyland had devices that aimed sound at certain areas with minimal noise spillage, though I haven't been able to find any info online.
I wonder if noise cancellation devices could also work. But you've probably thought of those already.
Could you try games that didn't require a lot of sound? Like chess or scrabble? And allow players to play against each other? Just a random idea.
Good luck with your Video Game Cafe!
February 10th, 2008 at 7:26 am
There is one more:
De Coder's Cafe.
Their website is http://www.decoderscafe.com
February 19th, 2008 at 2:54 pm
Mike,
This soulds like a very interesting idea, though my question would be to see how many tables would a cafe like this require. Depending on the game something like Risk can last a couple of hours and something like monopoly can last even longer. Though your cafe would be full my assumption is that you are still going to be making the majority of your income through selling the edible products. If all your tables are occupied by the gamers who are paying a nominal price that might decrease your profit from everything else.
By the way, the thing you refer to that points the sound you can find online as a "Sound Dome." It is made to be over the customer and will pretty efficiently point the sound the right way without creating too much of a noise polution.
James, I am also working to possibly create such a video game cafe in the mid-west. Wondering if you are willing to share your experience looking into this field and I can share with what data I have found to be useful as well.
Leon
(i3lueAngel@gmail.com)
February 19th, 2008 at 2:57 pm
Thanks Leon! And you raise a good point. That's why I think a time-based fee (like renting a table on an hourly basis) would be better than a flat fee. This way, longer games means more revenue.
Ah, and thanks for the info about the sound dome! I hope it helps out James!
May 14th, 2008 at 8:07 pm
Hi,
I am weekee from Pitstop Cafe Singapore. Came across your entry and if you are in Singapore, do drop in for a cup of coffee and some boardgames.:)
May 14th, 2008 at 10:17 pm
Thanks weekee! If I'm in Singapore, I sure will!
June 18th, 2008 at 2:29 pm
I'm really interested in starting up something like this. My idea was actually more along the lines of a club or lounge atmosphere aimed more at customizable card gamers and tabletop rpg/strategy gamers. I'd have a retail section of the store and would have a website and bulliten board designed for players to get steady groups set up. Charge a nominal fee to post a game and offer discount incentives for the customer that is running the particular game (he's doing all my advertising for me and bringing in 2 to 5 extra customers). I was thinking of setting up tournaments and possibly a league for the games that people seem most interested in. I want it to have a open social atmosphere and be a friendly neutral ground environmentfor established groups and people who are curious about these games.
I've seen this half done in some hobby shops but they never quite took that step out of the traditional comic and game retail store.
June 18th, 2008 at 2:51 pm
That's an awesome idea, Fred! I like the discount incentives you'd be offering - smart idea. I really hope you do this!