Wed 1 Oct 2008
Seriously, why don't expensive hotels have free wifi? I've been to a Hilton, a Sheraton, and a Ritz Carlton. All didn't have free wifi.
On the flip side, a Raddisson, a Days Inn, and a Best Western did.
What gives?
Marriott (MAR) didn't always have free wifi. But at least they're offering it now.
For the money I'm paying for a Hilton or Sheraton, I expect excellent service, clean rooms, and at least feature parity with lesser hotels. Currently, I do get excellent service and clean rooms - much cleaner than a Best Western. Plus more amenities too. But no free wifi? That's just lame.
October 2nd, 2008 at 1:23 pm
Totally agree, I've been shocked by this as well! I was just staying at the Renaissance Waterfront in Boston and they normally charge for WiFi (we got it for free due to the conference). I can't imagine that it's a cost situation; most people don't travel to download music and other inappropriate things…we just want to check our email or look for local things to do!
October 2nd, 2008 at 1:31 pm
Tell me about it! Most of these hotel patrons are probably business travelers and they'll most likely want & need wifi for business purposes. Forcing them to pay or go down to the business lounge is just horrible. Shame shame, Renaissance, Hilton, Sheraton, et al!
October 14th, 2008 at 7:19 pm
I have never had a need to use an expensive hotel so fortunately I never encounterd this. It is unacceptable though. I for one am glad I am saving money and getting free wifi to boot!
October 15th, 2008 at 9:45 am
Free wifi is the right of all sentient beings.
(With apologies to Optimus Prime)